How You Can Redeem Using NSDL SPEED‑e : Customer Support Portal

We are here to help!

Unable to Redeem Mutual Funds on Navia? Here’s How You Can Redeem Using NSDL SPEED‑e

If you are unable to redeem Mutual Funds through Navia’s Mutual Fund platform, you can still successfully redeem your Mutual Fund units held in demat form using NSDL SPEED‑e.

✅ What is NSDL SPEED‑e?

NSDL SPEED‑e is an online facility provided by NSDL that allows investors to submit instructions such as Mutual Fund redemption directly from their demat account, with OTP‑based authentication.

Step 1: Register for NSDL SPEED‑e

Visit the NSDL SPEED‑e registration page:
? https://eservices.nsdl.com/SecureWeb/AccessController.do?SCREEN=9500
Enter CMBP ID: IN551239 (Navia Markets Ltd)
Complete the online registration form.
Upon successful submission, a Reference Number will be displayed.

Step 2: Share Reference Number with Navia

Create a support ticket with Navia and share the Reference Number received during SPEED‑e registration.
Navia Markets Ltd. will enable SPEED‑e access for your demat account.
You will receive a confirmation email once it is enabled.

Step 3: Login to NSDL SPEED‑e

Login URL: https://eservices.nsdl.com/
Use the User ID and Password created during registration.

Mutual Fund Redemption Workflow in SPEED‑e

✅ Step 1: Initiate Redemption Request

Select Mutual Fund Redemption option.

✅ Step 2: Select Holdings

View your Mutual Fund holdings.
Select scheme(s) using the checkbox.

✅ Step 3: Choose Redemption Type

You may choose:

Redemption by Units
Redemption by Amount
Full Redemption

✅ Step 4: Enter Details

Enter the units or amount as per your selection.

✅ Step 5: OTP Authorisation

Confirm the request using OTP authentication.

✅ Step 6: Confirmation

You will receive a confirmation email from NSDL SPEED‑e.

✅ Step 7: Fund Credit

Redemption proceeds will be credited to your registered bank account (linked with demat account).

⏳ Settlement Timeline (Indicative)

Stage	Timeline
Order Processing	T+1
Units Debited from Demat	T+1 / T+2
Funds Credited to Bank	T+2 / T+3 (depends on scheme type)

⚠️ Important Notes

Please ensure that your bank account is active and correctly mapped to your demat account before submitting a redemption request.
Settlement timelines may vary depending on the Mutual Fund scheme category (Equity, Debt, Liquid, etc.).
NRI clients are subject to country‑specific regulatory restrictions, as per RBI, FATF, and AMC guidelines.
If the Mutual Fund units were originally purchased through the Navia Mutual Fund platform, units redeemed through NSDL SPEED‑e will not be reflected in the Navia MF Portfolio view. However, the redemption and fund credit process remains valid.

Who Can Use This Method?

✅ Non‑POA clients
✅ Clients not using MF trading platforms
✅ Select NRI clients (subject to eligibility)

Need Assistance?

If you face any difficulty with registration or redemption, please create a ticket using option below option, and our team will assist you.

Still need help?

Featured