What is the procedure to open an account for differently-abled persons at Navia Markets?

Accounts for differently-abled clients can be opened with Navia. However, for mentally challenged clients or those with multiple disorders, the account cannot be opened online. A guardian must complete the offline account opening process on behalf of the client.

Required documents and forms

The guardian must fill, sign, and submit the following:

Application forms

• Equity & Demat account opening form
• KYC forms for both client and guardian
• DDPI (optional)

Supporting documents

• Disability certificate (showing % of disability)
• Guardianship certificate (notarised copy)
• Passport-size photos (client & guardian, signed across)
• PAN copies (client & guardian)
• Address proof (Aadhaar / Passport / Voter ID / Driving Licence)

Bank proof (in client’s name)

Any one of the following:

• Cancelled cheque (name printed)
• Bank statement
• Passbook copy (with account details)

Instructions for filling forms

• Fill all mandatory details carefully
• Guardian must sign wherever required
• Ensure witness details are filled correctly
• Avoid incomplete or incorrect information

How to arrange assistance

You can:

• Contact Navia support or your relationship manager
• Request assistance for completing the documentation process

Timeline

The account will generally be opened within 2–5 working days after receiving complete documents.

Charges

• Account opening charges: Standard Navia account opening charges may apply (as per current tariff)
• Representative visit charges: Charges (if any) are applicable based on the client’s location

(Clients are advised to confirm applicable charges with support or refer to the latest tariff.)

Important note

• Online account opening is not permitted for such cases
• The guardian is responsible for managing and complying on behalf of the client
• Incorrect or incomplete details may lead to rejection or delay